The platform, in detail.
Three products that share one data layer: the website your customers see, the dashboard your team works in, and the AI assistant that answers between the two.
The website
Designed for your business and served from 330+ edge locations. You can open the reference deployment right now and watch it load.
- Fast where your customers are
- Pages are cached at the edge location nearest each visitor and arrive sub-50ms. The industry average is 2,400ms.
- Customers book on your site
- The booking flow lives on your own pages. No redirects to a third-party portal, no external branding.
- Bilingual by design
- English and Spanish content edited side by side in the same CMS; more languages on request.
- Built to be found
- Structured data, sitemaps, clean URLs and social preview cards, indexed by Google, Bing and AI assistants.
- Abuse handled at the edge
- WAF, DDoS mitigation and invisible bot checks on sensitive forms run in front of the site, with nothing for you to configure.
- No bandwidth line on your bill
- Egress is free on this stack, so traffic spikes cost you $0 in bandwidth fees.
The live client website served by the platform
View it live: madagascarhotelags.comThe staff dashboard
Where your team runs the business: content, bookings, customers and the AI assistant, behind per-seat logins.
- Edit anything in about 30 seconds
- Prices, photos, hours, FAQs and team profiles are form fields. Saving publishes to the live site in under 10 seconds.
- Bookings in one view
- See, confirm, reschedule or cancel every booking; reminders go out automatically.
- Roles that match your team
- Owner, Admin, Manager, Staff, Viewer. Each one decides who can publish, who can edit, and who can only look.
- A permanent audit trail
- Every action is logged with who, what and when, and admin sessions expire after 24 hours.
- The chatbot lives here too
- Review AI conversations, adjust its knowledge, and take over a chat from the same screen.
The staff dashboard: content editing, bookings and audit logs
View it live: madagascarhotelags.comThe AI chatbot
A customer assistant that reads your CMS, answers in English and Spanish, and escalates to a person when a person should decide. You can talk to a live one now.
- It knows your business
- Answers come from your CMS content: services, prices, hours and policies. Update the CMS and the assistant knows within minutes.
- A second model always waiting
- If the primary model stalls on a turn, a fallback model already has the conversation, and a scripted response backstops both.
- It knows when to stop
- Deposits, complaints, medical questions or anything sensitive gets handed to your team with full context, day or night.
- It costs what it costs
- About $0.01 per conversation at typical volume, billed at provider cost. Comparable per-resolution AI helpdesk platforms list at $0.99 and up.
The AI assistant answering a customer on the live deployment
View it live: charlar.madagascarhotelags.comUnder the hood
The stack is deliberately boring: a global edge network for delivery and security, managed Postgres for data, transactional email with proper SPF/DKIM/DMARC setup, and multiple AI providers behind one interface. Vendors are named on the security page; usage is billed at what they charge us.
Nothing is exclusive to us. If you ever leave, your domain, content and records move with you in standard formats.
Book a 30-minute discovery call.
We look at your current setup, walk you through the live platform, and send a written quote within 48 hours. No obligations.
We reply within one business day. Available in English and Spanish.